Frequently Asked Questions

Welcome to Our FAQ Page

At AK Movers, we understand that moving can be a complex and sometimes overwhelming process. To make things easier, we’ve compiled answers to some of the most common questions our customers ask.

Whether you’re planning a local move in Maryland, Virginia, or Washington DC, or preparing for a long-distance relocation, our FAQ section is here to provide you with helpful information, practical tips, and peace of mind.

If you don’t find the answer you’re looking for, feel free to reach out to us directly. Our team is always ready to assist and ensure your moving experience is seamless and stress-free.

How and when do I pay?geamus2022-12-12T13:16:53+00:00

How and when do I pay?

The payment is divided in half. First half is payable at the pick-up site either in cash, post office money orders, by check or credit/debit card. The second half is payable at the destination.

Which furniture should I disassemble before the move?geamus2022-12-12T13:18:49+00:00

Which furniture should I disassemble before the move?

Although AK Movers will send a crew to disassemble, pack, and reassemble your furniture, you are more than free to give the movers a “head start” in order to save time.

When should I get in touch with a moving company?geamus2022-12-12T13:19:07+00:00

When should I get in touch with a moving company?

The optimum time to call is early. We will be more likely to be able to accommodate your desired pick-up and delivery times and be prepared to fulfill all of your moving needs.

Move-in destination is not ready on service day. What to do?geamus2022-12-12T13:18:28+00:00

Move-in destination is not ready on service day. What to do?

AK Movers may store your belongings in our storage facility between pick-up and delivery until you are ready to collect them. This may be done as part of your transfer.

What happens if an item is damaged during the move?geamus2024-12-10T04:34:02+00:00

What happens if an item is damaged during the move?

In the unlikely event of damage, please inform our team immediately. We’ll guide you through the claims process to resolve the issue promptly.

Can I leave items in my drawers or cabinets?geamus2024-12-10T04:35:26+00:00

Can I leave items in my drawers or cabinets?

For safety and ease of transport, we recommend emptying all drawers and cabinets before moving.

How should I prepare for moving day?geamus2024-12-10T04:36:47+00:00

How should I prepare for moving day?

Label all boxes with their contents and destination room.
Pack essential items in a separate box for easy access.
Clear walkways to ensure safety for the movers.
Disconnect appliances and electronics in advance.

Where do you provide moving services?geamus2024-12-10T04:38:10+00:00

Where do you provide moving services?

AK Movers serves Maryland, Virginia, and Washington DC. We also provide services in specific cities and towns within these regions. Visit our Areas We Serve page for a full list of locations.

How far in advance should I book my move?geamus2024-12-10T04:39:28+00:00

How far in advance should I book my move?

We recommend booking your move at least 1-2 weeks in advance, especially during peak moving seasons (spring and summer). This ensures availability and allows ample time for planning.

Do you handle long-distance moves?geamus2024-12-10T04:41:00+00:00

Do you handle long-distance moves?

Yes, we specialize in both local and long-distance moves. Whether you’re moving to a nearby town or across state lines, our team is here to help.

Are there any hidden fees?geamus2024-12-10T04:42:40+00:00

Are there any hidden fees?

No, our pricing is transparent. We provide a detailed quote upfront, so there are no surprises on moving day.

We hope our FAQ section has answered your questions and helped you feel more prepared for your upcoming move. At AK Movers, we’re committed to providing exceptional service and personalized support every step of the way.

If you still have questions or need further assistance, don’t hesitate to contact us. Whether you’re looking for a detailed moving quote, need advice on packing, or want to discuss specific requirements, our team is here to help.

Let us make your move as smooth and stress-free as possible. Get in touch with us today!

Are you ready to move?

Give us a call and we will take care of everything.

Testimonials

Here’s what our happy clients had to say about our services:

Hi Misha, I just wanted to let you know how pleased I was with your moving services on Tuesday. Your movers were very fast, courteous, and treated all of my belonging with care. I have recommended AK MOVERS to my coworker for her upcoming move. Thanks for making my move a less stressful experience.

Nicole, Falls Church, VA

The move today was wonderful, everything went very smoothly and your guys were very professional and careful…also very strong…they moved some heavy stuff! We are quite pleased with AK Movers and happy to recommend you to future customers. I am also impressed that you could schedule a moving time for us so quickly!

Lona, Falls Church, VA

Hi, You moved me on Saturday and I have nothing but praise for the wonderful job your movers did. We will be typing something of a recommendation to send to you at a later date. Many thanks!

David, Falls Church, VA

A big thank you to you and your crew who helped us on Friday. The guys were friendly, reliable, careful and hardworking. Your service exceeded our expectations and I’ll happily recommend you to our friends. If you’d like to use us as a reference, we’d be happy to. Thanks again.

Gary, Washington, DC

Thank you so much for your great moving services on Saturday, July 8. It was the easiest and fastest move I’ve ever had! The guys were real pros and very nice. I will not hesitate to recommend Smooth Movers in the future. Best regards.

Vickie, Alexandria, VA

AK Movers definitely lived up to their name. They were on time, extremely efficient and got down in a minimal amount of time with only two movers. I would recommend this company to anyone. They run a quality service and offer a great price.

Gabriel, Silver Spring, MD

Misha, I’d like to take this opportunity to thank you and your team for helping me move last Wednesday. Your team was EXCELLENT, those guys are very professional and made me feel very comfortable, I’d definitely recommend your services to everyone I know. Many Thanks

Alan, Fredericksburg, VA

I wanted to let you know the great job that your three workers (Ivan, his brother, and a third individual whose name also escapes me) did for me today. They were extremely prompt, helpful, and extremely nice. I really appreciate their hard work and I have a friend who is in need of some movers. As a result, I will be forwarding your contact information to her with my recommendation. Also, I will be moving my belongings to NJ in the near future. Therefore, I will be calling for a quote. Thank you.

Francis, Arlington, VA

Thank you for providing such great service for my recent move. Your employees were a pleasure to work with, and they took excellent care with my furniture. I was very pleased with my move, and I look forward to working with you again on a future move. I will recommend you to my friends and family. Many thanks.

Jill, Arlington, VA

Just wanted to thank you and “AK Movers” for their professional and successful move of our belongings to High Point, NC.
I understand that they had a “rocky start”…..but, every thing worked well. I hope that they “arrived back home” safely on Saturday night/Sunday morning!

Marcia, High Point, NC

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