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FAQs2025-05-29T20:37:00+00:00

Frequently Asked Questions

Moving Service Facts Every Customer Should Know

When planning a move, having accurate information can make all the difference. At AK Movers, we believe in transparency and helping our customers feel confident every step of the way. That’s why we’ve put together a list of essential moving service facts to guide you through the process.

From understanding how moving estimates work to knowing what services are included on moving day, these moving service facts will help you avoid surprises and make informed decisions. Whether you’re relocating across town or across state lines, a little knowledge goes a long way.

Explore our FAQ section below for quick answers to your most pressing questions, and discover what makes AK Movers a trusted choice for families and businesses in Maryland, Virginia, and Washington DC.

Welcome to Our FAQs Page

At AK Movers, we understand that moving can be a complex and sometimes overwhelming process. To make things easier, we’ve compiled answers to some of the most common questions our customers ask.

Whether you’re planning a local move in Maryland, Virginia, or Washington DC, or preparing for a long-distance relocation, our FAQ section is here to provide you with helpful information, practical tips, and peace of mind.

If you don’t find the answer you’re looking for, feel free to reach out to us directly. Our team is always ready to assist and ensure your moving experience is seamless and stress-free.

How and when do I pay?2022-12-12T13:16:53+00:00

The payment is divided in half. First half is payable at the pick-up site either in cash, post office money orders, by check or credit/debit card. The second half is payable at the destination.

Which furniture should I disassemble before the move?2022-12-12T13:18:49+00:00

Although AK Movers will send a crew to disassemble, pack, and reassemble your furniture, you are more than free to give the movers a “head start” in order to save time.

When should I get in touch with a moving company?2022-12-12T13:19:07+00:00

The optimum time to call is early. We will be more likely to be able to accommodate your desired pick-up and delivery times and be prepared to fulfill all of your moving needs.

Move-in destination is not ready on service day. What to do?2022-12-12T13:18:28+00:00

AK Movers may store your belongings in our storage facility between pick-up and delivery until you are ready to collect them. This may be done as part of your transfer.

What happens if an item is damaged during the move?2024-12-10T04:34:02+00:00

In the unlikely event of damage, please inform our team immediately. We’ll guide you through the claims process to resolve the issue promptly.

Can I leave items in my drawers or cabinets?2024-12-10T04:35:26+00:00

For safety and ease of transport, we recommend emptying all drawers and cabinets before moving.

How should I prepare for moving day?2024-12-10T04:36:47+00:00

  • Label all boxes with their contents and destination room.
  • Pack essential items in a separate box for easy access.
  • Clear walkways to ensure safety for the movers.
  • Disconnect appliances and electronics in advance.
Where do you provide moving services?2024-12-10T04:38:10+00:00

AK Movers serves Maryland, Virginia, and Washington DC. We also provide services in specific cities and towns within these regions. Visit our Areas We Serve page for a full list of locations.

How far in advance should I book my move?2025-05-25T15:19:01+00:00

We recommend booking your move at least 1-2 weeks in advance, especially during peak moving seasons (spring and summer). This ensures availability and allows the right amount of time for planning.

Do you handle long-distance moves?2024-12-10T04:41:00+00:00

Yes, we specialize in both local and long-distance moves. Whether you’re moving to a nearby town or across state lines, our team is here to help.

Are there any hidden fees?2025-05-25T15:17:36+00:00

No, our pricing is transparent. We provide a detailed quote upfront, so there are no surprises on moving day.

Need help understanding your moving rights and responsibilities?
Check out the official FMCSA Moving Consumer Guide from the U.S. Department of Transportation. It’s a trusted resource for consumers planning a move anywhere in the U.S.

We hope our FAQ section has answered your questions and helped you feel more prepared for your upcoming move. At AK Movers, we’re committed to providing exceptional service and personalized support every step of the way.

If you still have questions or need further assistance, don’t hesitate to contact us. Whether you’re looking for a detailed moving quote, need advice on packing, or want to discuss specific requirements, our team is here to help.

Let us make your move as smooth and stress-free as possible. Get in touch with us today!

Are you ready to move?

Give us a call and we will take care of everything.

Customer Feedback

Since 2001, AK Movers has helped hundreds of customers relocate both locally and nationwide. With hundreds of 5-star reviews, our reputation reflects the consistent dedication and personalized service we provide every client. As one of the first to offer transparent, all-inclusive pricing—covering labor and packing materials in the initial quote—we deliver tailored moving solutions to ensure our customers get top-quality service every time. Learn more below!

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